How can ia place an order?
To place an order, simply select the desired product, add it to your shopping cart, and provide the required delivery information — including delivery address, time, and method. Then, choose your preferred payment method and complete the order by making the payment.
Can I add more items to my order?
Yes, as long as your order has not yet been transferred from the warehouse to the courier, you have the option to modify it and add additional products.
Where do we deliver from?
We deliver directly from our warehouses in all major cities in the Czech Republic. There, the products are carefully sorted and assembled to ensure fast and reliable delivery.
Can I pick up the goods from you in person?
No, unfortunately, we do not offer this option. However, once a month we organize a tour of our facility, where you can gain insight into the specifics of the production process and dive into the fascinating world of cannabis production.
To register for the tour, please send us a message on Telegram with the note "Tour".
How quickly can I receive my order after placing it?
The delivery time depends on the chosen delivery method and the destination. Our fastest option is our own courier service, which delivers your order within 120 to 180 minutes after placement. The courier will contact you 30 minutes before arrival at the phone number you provided to confirm the delivery. Alternatively, you can choose between DHL Express and Standard. With DHL Express, you will receive your order the next day, but no earlier than 24 hours after placing the order. DHL Standard delivers within 3 days. The DHL courier will also contact you by phone to coordinate the delivery.
How can I pay for my order?
We offer various payment methods, including credit card payment via DHL, cryptocurrency (USDT TRC20), PayPal, and bank transfer. For more details on payment options, please visit our Shipping and Payment page.
Why pay using the "Friends and Family" function?
This allows us to process your payment immediately and organize a quick delivery. Otherwise, your money will be "frozen" for 21 day
Is the THC and CBD in your products natural?
Yes, all our products are natural and grown without chemical additives. If THC is specified in the product category or on the product page, it is 100% pure THC; if CBD is indicated, the product contains exclusively CBD.
What are your return and cancellation policies?
You can cancel or return your order at any time if it does not meet your expectations. Please note that refunds will be issued using the same payment method you used for the original transaction. For detailed information, please visit our Cancellation Policy page, where you can also find the return form to submit your request.
Do I need a prescription or a doctor's recommendation to purchase from your shop?
If you are over 21 years old, no prescription or recommendation is required. However, if you are under 21 years old, you will need a prescription or a recommendation to place an order.